Patient Service Representative/RCMG
RUSH Copley Medical Center Aurora, IL
RUSH Copley Medical Center Aurora, IL
1 week ago
See who RUSH Copley Medical Center has hired for this role
RUSH Copley Medical Center Aurora, IL
1 week ago
See who RUSH Copley Medical Center has hired for this role
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Position Summary
Practice patient service rep. proactively ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment; answers incoming phone calls, responds to general patient requests, takes telephone messages and schedules patient appointments.
Position Requirements
- Education and Previous Experience
- High school diploma or equivalent required. Some college preferred.
- Hardware/Software Experience
- Practice management/medical billing computer programs.
- Microsoft Office Suite (specifically Word and Excel)
- Other Characteristics
- Excellent oral/written communication skills
- Excellent organizational skills
- Detailed oriented
- Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures (e.g., regarding collections)
- Flexible; able to adapt to change
- Bilingual (Spanish) capabilities a plus
-
Seniority level
Entry level -
Employment type
Part-time -
Job function
Health Care Provider -
Industries
Hospitals and Health Care
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